SMS Privacy Policy

Privacy Policy

Last updated: April 2, 2026

V Jewelers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including via SMS text messaging.

1. Information We Collect

We may collect the following information:

Your name
Your phone number
Your email address
Purchase history and service requests
Messages you send to us

We collect this information when you provide it to us in person, over the phone, through our website, or by texting us.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and customer service requests
Send order updates, appointment reminders, and pickup notifications
Follow up on repairs, custom orders, or layaway plans
Send promotional offers and updates about V Jewelers (only if you have opted in)

3. SMS Text Messaging

By providing your phone number and consenting to receive text messages from V Jewelers, you agree to receive SMS messages related to your orders, repairs, appointments, and occasional promotions.

Message frequency: Varies based on your activity and requests.
Message and data rates may apply.
To opt out: Reply STOP to any text message at any time. You will receive a one-time confirmation and no further messages will be sent.
For help: Reply HELP or call us at (623) 663-0215.

We do not sell or share your phone number with third parties for their marketing purposes.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your information is stored securely and is only accessible to authorized V Jewelers staff.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers (such as messaging platforms) solely to deliver our services to you.

6. Your Rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, contact us using the information below.

7. Contact Us

V Jewelers
13761 W. Bell Road #205, Surprise, AZ 85374
(623) 663-0215
sales@vjewelersaz.com
vjewelersaz.com

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